My luggage case was broken, after travelling through so many international airports (STL, ORD, PVG, NRT, SPM, PEK,…), rolling on the Shanghai streets, in two and a half years. It lost one wheel. I thought about buying another one, but on second thought, I decided to ask if it can be repaired. I searched the company using baidu and gsuo, surprisingly their office is close to my apartment (it seems my apartment is near a lot of good places). I called them yesterday and send in the case this morning. They told me it’s going to cost 20 Yuan, which is much lower than I expected. Now I am waiting patiently for my old friend’s happy return.