App Store unauthorized charges

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In my old job at the credit card πŸ’³ co. I did support for a while and once I spent about 2 hours giving cardholder about 1.3 cents worth of US dollar. Today the roles reversed. Btw, Serenity said she was proud of me (assuming she was complementing I was the cool 😎 guy).

What happened

I don’t check my email that’s associated with appleid frequently because I transitioned most emails out of that one. But on Monday August 15, I noticed something is wrong with my Apple Card as I saw the suspicious purchase: $7.97 for robux, in case you don’t play Roblox, robux is the virtual currency for Robox game. On Tuesday 8/16 I saw one more purchase: $12.98 total, $9.99 for weather – (this is quite scammy as I don’t recall I never bought its subscription), and $2.99 worth of robux.

How I handled it

I contacted Goldman Sachs customer service through the dispute button in the Apple card, and they gave me credit eventually. I also changed the password for the apple id and the email (enabled 2FA). I noticed some tips from Apple regarding kids apple store payment, requirement for password, etc. This is the Apple web page that explains a few ways we can tighten the in app purchase on the devices.

My thoughts

Overall I still prefer Apple music / fitness+ over Youtube Music. Compared to Youtube (owned by google), sound quality on Apple music is usually guaranteed, while some YT music has bad sound quality. Also Fitness+ with integrated music is better than Peloton outdoor.

I wrote a twitter thread on this, btw.